Your skills are very good, all the beauty knowledge is thoroughly thoroughly studied, but when the customer comes, I find out how this customer cares about you? You are full of ambitions and full of professional knowledge, but she is not willing to listen to you, just do not believe what you said. This is why, this is because you still have a little communication skills.
Beauty consumption is a kind of psychological consumption that is more sensitive than rational. Beauty is not an ordinary consumer goods. If you buy a pound of orange, you can eat it immediately. It is sour and sweet. The customer does not have a special instrument to test the quality and efficacy of the beauty product. What she gets is a perceptual understanding. As a salesperson, how do we make customers "feel" that she has chosen a good product.
When a customer comes to a beauty salon, the first step you take is not to rush to sell our products, nor to go to the skin of her. The first thing you want to sell is yourself. Salesmanship believes that a successful sales promotion is 97% human sales and 3% product sales. If the customer has not accepted us, even if we say the product is in the air, she will not buy our products. So how do we sell our own success? This is the question we are going to talk about today.
Smile is the most powerful weapon to break the gap between people and people. The smile can dissolve the snow and ice in the winter like the sunshine of the spring, making people get along better and better. This requires us not to bring emotional ups and keep smiling for customers.
Customers come to the beauty salon for beauty, and a proper compliment from the beautician can bring us closer to our customers. Everyone wants to be praised, admired, and respected, but praise must be just right to receive good results, and to grasp the difference between comfort and numbness.
Listening is an important means of effective communication. Don't treat sales as a simple process of promoting products to customers, turning sales into speech.
When encountering a refusal, do not directly refute it. First of all, you must refuse recognition and understanding of the customer. This will make the customer's mind temporarily balanced and give yourself time to think and analyze.
In addition to having a beautician who can communicate, the beauty salon also needs a beauty bed that is comfortable for the client. Guangdong Jiangmen Zhaohui Li Container Material Co., Ltd. is a professional manufacturer integrating the development and production of hairdressing bed and chair series. The main products include dozens of products and series of hairdressing chairs, shampoo chairs, beauty chairs, massage chairs and massage beds.
